This blog is an archive of things I've read online. I post things here when I read them, and automatically when reading articles through Pocket (http://getpocket.com).

A link here does not mean I agree with the article, only that I read it. I read a lot of things I don't agree with to keep myself from being in a bubble.



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Oct 16, 2014
@ 2:24 pm
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Want to be user centric? You are what you spend. »

Almost all organisations claim to be user centric or customer focused. But when you look at where they spend their money, things do not add up. “Your call is important to us. We value your patronage. Customer service is at the heart of what we do. Our customers are our passion.” via Pocket


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Oct 16, 2014
@ 1:36 pm
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Deciphering Glyph : Thank You Lennart »

I (along with about 6 million other people, according to the little statistics widget alongside it) just saw this rather heartbreaking post from Lennart Poettering. via Pocket


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Oct 16, 2014
@ 12:48 pm
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Thank Aquarium for Banning Breeding of Captive Whales and Dolphins »

A bylaw has been introduced banning the breeding of captive beluga whales and dolphins at the Vancouver Aquarium. The Vancouver Park Board voted unanimously to introduce this forward thinking bylaw. via Pocket


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Oct 15, 2014
@ 3:12 pm
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White Male "Allies" Have Surprisingly Little To Say About Fixing Sexist Tech Culture »

I didn’t have high hopes for the “Male Allies Plenary Panel” at the Grace Hopper Celebration on Wednesday night. But at least I figured the assembled male tech leaders would at least know better than to repeat the same tired “encouragement” that women have heard over and over. via Pocket


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Oct 15, 2014
@ 2:24 pm
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Twitter Is Broken »

From mere faux pas to outright harassment, Twitter increasingly acts as a pressure cooker for the worst of humanity. Longtime literary troll Ed Champion was finally suspended from Twitter last month after trying to blackmail a writer in real time. via Pocket


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Oct 15, 2014
@ 1:36 pm
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All that Stand Between You and a Successful Project are 500 Experiments »

Being a maker is a rough business. It’s such a wide-ranging field, and just because you’ve made hundreds of flowerpots doesn’t give you any kind of edge if you need to make a catalytic converter for a 1995 Ford truck. Now think about a profession called “programmer. via Pocket


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Oct 15, 2014
@ 12:48 pm
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Web Marketing for Developers: Retaining Your Users »

Now that you’ve got users, it’s time to consider how to keep them there. First time users may find your product novel, but the challenge is to help them integrate it into their daily routine. With developers working for agencies, for example, it may simply boil down to a lack of necessity. via Pocket


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Oct 14, 2014
@ 12:48 pm
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How Grid Efficiency Went South »

Almost every rooftop solar panel in the United States faces south, the direction that will catch the maximum energy when the sun rises in the southeast and sets in the southwest. This was probably a mistake. via Pocket


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Oct 13, 2014
@ 3:12 pm
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Intent vs. Impact: Why Your Intentions Don’t Really Matter »

Imagine for a moment that you’re standing with your friends in a park, enjoying a nice summer day. You don’t know me, but I walk right up to you holding a Frisbee. via Pocket